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Articles
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Video Background Widget
The Video Background Widget is a way to add video clips to your Composition for an automatic looping background. To learn how to add a Widget to your Composition, click here. Remember, any underl...
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How can I upgrade my account subscription?
Head over to the Subscription Manager to select your desired subscription tier.
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uno Control Apps Overview
The uno family of Control Apps is a suite of streamlined apps with more targeted control. Find uno Control Apps from the Template Library, here. In contrast with Studio's playlist-centric operatio...
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The timer on my show is showing different times across devices in our production pipeline, what's wrong?
Timers in Singular overlays are all built using the Timer Widget which operates off of Coordinated Universal Time (UTC). If you're seeing different times on different devices in your production pip...
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My preview and or output window in my control app is not loading. What do I do?
Clear your browser cache. For Chrome, you can do this by heading to chrome://settings/clearBrowserData
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Singular SSO (Single Sign-on)
Singular SSO (single sign-on) is available to Enterprise subscribers upon request by reaching out to support@singular.live.Once activated, SSO is available to the Account Administrator only. Singul...
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Account Analytics
Available to Enterprise subscribers, Account Analytics is where account administrators can find a whole host of data related to their entire account activity such as App Output View Duration, App D...
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I upgraded my account and the watermark won't disappear. What's wrong?
Most likely all that you need to do is refresh your Output URL. This means any and all instances of your Output URL that were opened before the account upgrade took place. We recommend refreshing t...
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Singular and AWS Elemental MediaLive
AWS Elemental MediaLive is a broadcast-grade live video processing service. It lets you create high-quality video streams for delivery to broadcast televisions and internet-connected multiscreen de...
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My output fonts are blurry on my Windows computer. What's happening?
If your fonts appear blurry on your web output, it might be that you'll need to adjust some of your Windows system performance settings. Head to your "System" settings. Select the "About" tab an...